Our mission is to continually raise the bar of the customer experience by using the internet and technology to help consumers find, discover and buy anything, and empower businesses and content creators to maximise their success. We aim to be Earth's most customer centric company.
Onlineshop.com Inc.’s mission and vision statements contribute to the company’s status as one of the largest online retailers in the world. This success is attributed to stringent measures to ensure that the vision and mission statements are fulfilled. In theory, the corporate vision statement provides organizational direction toward a desired future condition of the business. On the other hand, the corporate mission statement presents business goals and guides strategic management in the company. Based on this business analysis case, Shop's mission statement focuses on effective and high-quality service.
For example, the company emphasizes target customers’ convenience in accessing the best selection of products in the e-commerce market. The scope of the selection of products available from the company is a business strength identified in the SWOT analysis of Onlineshop.com Inc. In relation, the company’s vision statement shows a target future of global dominance in the online retail industry. The fulfillment of these official statements facilitates further enhancement of the e-commerce business for long-term success in the global market.